A If you receive a defective item, you may return it or ask for a discount. Due to time zones, our reply to your questions may not be immediately. If it's non-workdays, please kindly be patient and wait till Monday. This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Pools & Spas\Pool Equipment & Parts\Pool Pumps". The seller is "anicemall" and is located in this country: US.This item can be shipped to United States.